Before Vezta
-Residents cannot find the answer quickly
-Managers answer the same questions repeatedly
-Routine inquiries interrupt community projects
-Small misunderstandings become complaints
AI resident support for HOA management companies
More time to manage. Fewer questions to answer.
Vezta is an AI-powered platform for HOA management teams that answers resident questions from approved HOA documents and cuts the time managers spend on repeat inquiries.
Management impact
Give managers hours back every week.
With fewer repeat inquiries, your team can focus on community projects and resident concerns that need personal attention.
Illustrative monthly support snapshot
463
resident answers
51h
manager time returned
92%
resolved instantly
Parking questions38-62%
ARC forms24-71%
Amenity hours19-84%
Guest policies14-55%
The daily workload
Repeat questions add up across your portfolio.
When residents can’t find the rules, forms, or schedules they need, they turn to your team.
After Vezta
+Residents ask questions naturally
+Vezta answers from approved documents
+Every response includes a verifiable source
+Managers and Boards get their time back
Handle routine questions wherever residents ask.
AI Concierge
Residents ask a question by text and get an immediate answer from approved HOA documents, before it reaches your team.
Vezta Resident Assistant
Approved community knowledge only
What time does the pool close on Saturdays?
The pool is open from 8 a.m. to 9 p.m. on Saturdays.
Source: Amenity Guidelines, Pool Hours, Section 3.1
Manager inbox
When residents email your team directly, the same intelligence helps answer from approved HOA documents. Your team chooses the reply mode by inquiry type.
Incoming resident email
Subject: RV parking overnight
Hi, can I leave my RV in the driveway overnight?
Cowork draft · Ready for manager review
Hi, thanks for checking. Overnight RV parking is allowed only for loading or unloading, for up to 24 hours.
Source: Rules & Regulations, Vehicle Restrictions, Section 5.2
- Autopilot
- Vezta sends replies automatically for the types of inquiries your team approves.
- Cowork
- Vezta drafts a reply. A manager reviews it, edits it if needed, and sends it.
- Manual
- Your team handles the email directly, with no involvement from Vezta.
For management teams
Support every community you manage.
Reduce manager workload
Spend less time answering repeat questions.
Improve resident experience
Provide residents with immediate access to community information.
Answers managers and boards can verify
Every answer is backed by citations to approved community documents.
Modernize your community
Offer consistent support across the communities you manage.
Source-backed answers
Each answer starts with approved HOA documents.
When an approved answer exists, Vezta provides it with citations. When the answer is unclear, Vezta says so and escalates to management.
Questions that need judgment go to your team.
Citation firstRefusal secondEscalation thirdAudit-ready
How it works
Start with the documents you already use.
01
Submit documents
Send us your rules, bylaws, policies, procedures, forms, schedules, and guidelines.
02
Vezta organizes
Your community knowledge becomes structured, searchable, and easy to maintain.
03
Residents ask
Residents ask in their own words.
04
Answers cite sources
Every response is backed by the approved community information used to generate it.
Modernize your community
Make your community feel exceptionally well run.
Residents can ask about parking, amenities, or where to find a form. Boards get a reliable place to direct routine questions.
AI-powered convenience
Modern resident support
A more polished community
Every resident gets a private concierge.
Modern answers for policies, amenities, schedules, and everyday community life.